Your privacy is important to us. This Privacy Policy explains how Platform ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application.
Information We Collect
We collect the following types of information:
- Location Data: We collect your location information to provide nearby station information and personalized route suggestions.
- Usage Information: We collect data about how you interact with the app, including your saved routes and favorite stations.
- Device Information: We collect basic device information such as device type, operating system version, and unique device identifiers.
How We Use Your Information
We use the information we collect to:
- Provide real-time train departure information and updates
- Send notifications about delays, cancellations, and schedule changes
- Personalize your experience with saved routes and preferences
- Improve our app's functionality and user experience
- Analyze usage patterns to enhance our services
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Queensland Rail: To access real-time train schedule data
- Service Providers: Third-party services that help us operate our app, such as cloud hosting and analytics providers
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of notifications at any time
- Disable location services in your device settings
Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@platform.app