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Terms of Use

Last updated: February 6, 2026

Please read these Terms of Use ("Terms") carefully before using the Platform mobile application ("App"). By accessing or using our App, you agree to be bound by these Terms.

Acceptance of Terms

By downloading, installing, or using the Platform app, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

Description of Service

Platform provides real-time train departure information, schedule updates, and notifications for the Brisbane rail network. The App relies on data provided by Queensland Rail and other third-party sources.

User Responsibilities

As a user of the App, you agree to:

  • Provide accurate information when using the App
  • Use the App only for lawful purposes
  • Not attempt to reverse engineer, decompile, or disassemble the App
  • Not use the App in any way that could damage, disable, or impair our servers or networks
  • Not use automated systems to access the App without our permission

Data Accuracy

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of train schedules and status updates. The information provided is for informational purposes only and should not be solely relied upon for travel decisions.

Always verify departure times and platform information at the station or through official Queensland Rail channels.

Service Availability

We do not guarantee that the App will be available at all times or that it will be error-free. We reserve the right to modify, suspend, or discontinue the App at any time without notice.

Intellectual Property

All content, features, and functionality of the App, including but not limited to text, graphics, logos, and software, are owned by Platform and are protected by copyright, trademark, and other intellectual property laws.

Third-Party Services

The App integrates with third-party services, including Queensland Rail data feeds. We are not responsible for the availability, accuracy, or content of these third-party services.

Limitation of Liability

To the fullest extent permitted by law, Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Missed trains or appointments due to inaccurate information
  • Loss of data or service interruptions
  • Any damages resulting from your use of or inability to use the App

Indemnification

You agree to indemnify and hold harmless Platform and its affiliates from any claims, damages, losses, or expenses arising from your use of the App or violation of these Terms.

Privacy

Your use of the App is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the new Terms.

Termination

We reserve the right to terminate or suspend your access to the App at any time, without notice, for any reason, including violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms of Use, please contact us at:

Email: legal@platform.app